Initial interview to determine your short- and long-term
practice goals
Collaborative creation of your business plan
Knowledge transfer: collecting and inputting your practice demographic information (patient data, insurance, calendar, receivables, historical)
Creation of practice-specific forms
Patient Communications
We provide phone representatives who are professional, empathetic and knowledgeable
New patient intake, insurance verification, review of benefits with patient, email confirmation of initial session
Daily worksheets for you showing appointments, open slots, co-pays/co-insurances to be collected, outstanding balances, important notes
Schedule management (bookings, changes, late cancel/no-show substitutions)
Phone, text or email reminders to patients two days in advance of each scheduled session
Effective management of bump list
Claims, Payments and Accounting
Coding and submission of all insurance claims and collection of payments
Guaranteed payment of all authenticated claims within 14 days
Bimonthly financial accounting
Bimonthly earnings deposited into your bank account
Patient accounting, invoicing, statements and collections
Growing Your Practice
Focus on new business generation
Creation, submission and tracking of new empanelment applications
Your profile included on practice website
Position upgrade on insurers’ websites
Creation and maintenance of Psychology Today profile
Direct mail marketing opportunities
Community advertising opportunities
CAQH profile management
Peer group participation
Getting an appointment with a prescriber is nearly impossible, but we can get you in front of a prescriber in a few days because of our access to a wide network of prescribers
Keeping You Legal
Use of industry-leading practice management software
Use of HIPAA-compliant EHR software, if desired
Use of HIPAA-compliant email and eFax software
Training in use of all software; ongoing support, as needed
