Launch
- Initial interview to determine your short- and long-term
practice goals
- Collaborative creation of your business plan
- Knowledge transfer: collecting and inputting your practice demographic information (patient data, insurance, calendar, receivables, historical)
- Creation of practice-specific forms
Patient Communications
- We provide phone representatives who are professional, empathetic and knowledgeable
- New patient intake, insurance verification, review of benefits with patient, email confirmation of initial session
- Daily worksheets for you showing appointments, open slots, co-pays/co-insurances to be collected, outstanding balances, important notes
- Schedule management (bookings, changes, late cancel/no-show substitutions)
- Phone, text or email reminders to patients two days in advance of each scheduled session
- Effective management of bump list
Claims, Payments and Accounting
- Coding and submission of all insurance claims and collection of payments
- Guaranteed payment of all authenticated claims within 14 days
- Bimonthly financial accounting
- Bimonthly earnings deposited into your bank account
- Patient accounting, invoicing, statements and collections
Growing Your Practice
- Focus on new business generation
- Creation, submission and tracking of new empanelment applications
- Your profile included on practice website
- Position upgrade on insurers’ websites
- Creation and maintenance of Psychology Today profile
- Direct mail marketing opportunities
- Community advertising opportunities
- CAQH profile management
- Peer group participation
- Getting an appointment with a prescriber is nearly impossible, but we can get you in front of a prescriber in a few days because of our access to a wide network of prescribers
Keeping You Legal
- Use of industry-leading practice management software
- Use of HIPAA-compliant EHR software, if desired
- Use of HIPAA-compliant email and eFax software
- Training in use of all software; ongoing support, as needed
Be a clinician, not an administrator.
